Refund policy

Exchanges
We have a 5-day exchange policy, which means you have 5 days after receiving your item to request an exchange. To be eligible for an exchange, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.

 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

 

Refunds
Refunds are acceptable only in case of a defected product. We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. 
If more than 15 business days have passed since we’ve approved your return, please contact us at info@flippeez.com